/*
 * theme-responsive.css
 *
 * Mobile-friendly responsive overrides for the osTicket client portal.
 * Loaded AFTER theme.css. Desktop appearance is preserved — responsive
 * rules live inside @media queries except for universal safety nets.
 */

/* ===================================================================
   Layer 0 — Universal safety nets (all screen sizes)
   These prevent overflow on ANY device without changing desktop layout.
   =================================================================== */
*, *::before, *::after {
    box-sizing: border-box;
}

html {
    -webkit-text-size-adjust: 100%;
}

html, body {
    overflow-x: hidden;
}

img, video, iframe, svg {
    max-width: 100%;
    height: auto;
}

input[type="text"],
input[type="email"],
input[type="password"],
input[type="search"],
input[type="url"],
input[type="tel"],
input[type="number"],
select,
textarea {
    max-width: 100%;
}

/* Hamburger toggle — hidden on desktop */
#nav-toggle {
    display: none;
}


/* ===================================================================
   Layer 1 — Tablet (max-width: 860px)
   Container goes fluid, nav wraps, sidebar stacks, forms fit.
   =================================================================== */
@media screen and (max-width: 860px) {

    /* --- Container & shell --- */
    #container {
        width: 100% !important;
        max-width: 100% !important;
        margin: 0 !important;
        box-shadow: none !important;
        -moz-box-shadow: none !important;
        -webkit-box-shadow: none !important;
    }

    #content {
        padding: 15px 12px !important;
        margin: 0 12px !important;
    }

    /* --- Header --- */
    #header {
        height: auto !important;
        padding: 8px 12px !important;
        display: flex;
        flex-wrap: wrap;
        align-items: center;
        justify-content: space-between;
    }

    #logo {
        flex-shrink: 0;
    }
    #header #logo img {
        max-width: 220px;
        max-height: 50px;
    }

    #header .pull-right.flush-right {
        flex: 1 1 auto;
        min-width: 0;
    }
    #header .pull-right.flush-right p {
        margin: 2px 0 !important;
        padding: 0 !important;
        width: auto !important;
        font-size: 12px;
    }

    /* --- Navigation --- */
    #nav {
        display: flex !important;
        flex-wrap: wrap;
        height: auto !important;
        padding: 4px 12px !important;
        margin: 0 !important;
    }
    #nav li {
        margin: 0 !important;
    }
    #nav li a {
        height: auto !important;
        line-height: 1.6 !important;
        padding: 6px 10px 6px 28px !important;
        font-size: 13px;
        white-space: nowrap;
    }

    /* --- Landing page --- */
    .main-content {
        width: auto !important;
        float: none !important;
    }

    #landing_page #new_ticket,
    #landing_page #check_status {
        width: auto !important;
        padding-left: 75px;
    }

    /* --- Sidebar --- */
    .sidebar,
    .sidebar.pull-right {
        float: none !important;
        width: 100% !important;
        margin: 15px 0 !important;
    }

    /* --- KB search row --- */
    #kb-search #query,
    #kb-search #cid,
    #kb-search #topic-id,
    #kb-search #searchSubmit {
        float: none !important;
        display: block !important;
        width: 100% !important;
        margin: 4px 0 !important;
    }

    /* --- Search bar --- */
    .search-form .search {
        width: 100% !important;
        box-sizing: border-box;
    }

    /* --- Forms & tables --- */
    #ticketForm > table,
    #ticketTable,
    #ticketInfo,
    table.padded,
    table.custom-data,
    #reply > table {
        width: 100% !important;
        table-layout: auto !important;
    }

    #ticketForm > table td:first-child {
        width: auto !important;
    }

    #ticketForm textarea,
    #clientLogin textarea,
    #reply textarea {
        width: 100% !important;
    }

    /* --- Grid columns --- */
    .span4, .span8 {
        display: block !important;
        width: 100% !important;
        margin: 0 0 10px 0 !important;
    }

    /* --- Login box --- */
    .login-box {
        display: block !important;
        width: 100% !important;
        box-shadow: none !important;
    }

    #clientLogin .instructions {
        padding: 15px !important;
    }

    /* --- Buttons --- */
    .button {
        max-width: 100% !important;
    }

    /* --- Thread --- */
    .thread-entry .header .title {
        max-width: 100% !important;
    }

    .thread-event .description {
        width: auto !important;
        width: calc(100% - 50px) !important;
    }

    .thread-body img {
        max-width: 100% !important;
        height: auto !important;
    }

    /* --- Featured categories --- */
    .featured-category {
        width: 100% !important;
        display: block !important;
    }

    /* --- Ticket table: scrollable --- */
    #ticketTable {
        display: block;
        overflow-x: auto;
        -webkit-overflow-scrolling: touch;
    }

    /* --- Alert bars --- */
    .notice_bar, .warning_bar, .error_bar,
    #msg_notice, #msg_warning, #msg_error {
        height: auto !important;
        line-height: 1.4 !important;
    }

    /* --- Inputs: prevent iOS zoom --- */
    input, select, textarea {
        font-size: 16px !important;
    }
}


/* ===================================================================
   Layer 2 — Phone (max-width: 600px)
   Hamburger nav, stacked header, card-style tickets, touch targets.
   =================================================================== */
@media screen and (max-width: 600px) {

    /* --- Hamburger toggle visible --- */
    #nav-toggle {
        display: block;
        background: none;
        border: none;
        cursor: pointer;
        padding: 8px;
        margin: 0;
        position: relative;
        width: 36px;
        height: 36px;
        flex-shrink: 0;
        order: 10;
    }
    #nav-toggle span,
    #nav-toggle span::before,
    #nav-toggle span::after {
        display: block;
        background: #555;
        height: 3px;
        width: 22px;
        border-radius: 2px;
        position: absolute;
        left: 7px;
        transition: transform 0.25s ease, opacity 0.2s ease;
    }
    #nav-toggle span {
        top: 50%;
        margin-top: -1.5px;
    }
    #nav-toggle span::before {
        content: '';
        top: -7px;
    }
    #nav-toggle span::after {
        content: '';
        top: 7px;
    }
    /* Animate to X when open */
    #nav-toggle.open span {
        background: transparent;
    }
    #nav-toggle.open span::before {
        top: 0;
        transform: rotate(45deg);
    }
    #nav-toggle.open span::after {
        top: 0;
        transform: rotate(-45deg);
    }

    /* --- Navigation: vertical dropdown --- */
    #nav {
        display: none !important;
        flex-direction: column;
        padding: 0 !important;
        background: #f5f5f5;
        border-top: 1px solid #ddd;
        border-bottom: 1px solid #ddd;
    }
    #nav.nav-open {
        display: flex !important;
    }
    #nav li {
        display: block !important;
        margin: 0 !important;
        border-bottom: 1px solid #eee;
    }
    #nav li a {
        display: block !important;
        width: 100% !important;
        padding: 12px 16px 12px 40px !important;
        min-height: 44px;
        line-height: 1.4 !important;
        font-size: 15px !important;
        background-position: 12px center !important;
        border-radius: 0 !important;
        height: auto !important;
    }
    #nav li a:hover,
    #nav li a.active {
        background-color: #e4f0fc !important;
    }

    /* --- Header: stacked --- */
    #header {
        flex-direction: row;
        flex-wrap: wrap;
        padding: 6px 10px !important;
    }
    #logo {
        order: 1;
        flex: 1;
    }
    #header #logo img {
        max-width: 160px !important;
        max-height: 44px;
    }
    #header .pull-right.flush-right {
        order: 2;
        width: 100%;
        text-align: right;
    }
    #header .pull-right.flush-right p {
        font-size: 11px !important;
    }

    /* --- Content --- */
    #content {
        padding: 10px 8px !important;
        margin: 0 8px !important;
        font-size: 14px;
    }

    /* --- Landing page: stacked actions --- */
    #landing_page #new_ticket,
    #landing_page #check_status {
        width: 100% !important;
        padding-left: 60px;
        background-size: 40px auto;
        margin-top: 20px !important;
    }

    /* --- Forms: stacked label+field --- */
    #ticketForm > table,
    #ticketForm > table tbody,
    #ticketForm > table tr,
    #ticketForm > table td,
    table.padded,
    table.padded tbody,
    table.padded tr,
    table.padded td,
    table.padded th {
        display: block !important;
        width: 100% !important;
    }

    #ticketForm > table td:first-child,
    table.padded th {
        padding-bottom: 2px !important;
        font-weight: bold;
    }
    #ticketForm > table td + td,
    table.padded td {
        padding-bottom: 12px !important;
    }

    /* --- Ticket table: card layout --- */
    #ticketTable thead {
        display: none !important;
    }
    #ticketTable,
    #ticketTable tbody,
    #ticketTable tr,
    #ticketTable td {
        display: block !important;
        width: 100% !important;
        overflow: visible !important;
    }
    #ticketTable tr {
        border: 1px solid #ddd;
        border-radius: 6px;
        margin-bottom: 10px;
        padding: 10px;
        background: #fff;
    }
    #ticketTable td {
        border: none !important;
        padding: 3px 0 !important;
        text-align: left !important;
    }
    #ticketTable td::before {
        content: attr(data-label);
        font-weight: bold;
        display: inline-block;
        min-width: 80px;
        margin-right: 8px;
        color: #666;
    }

    /* --- Ticket info table --- */
    #ticketInfo,
    #ticketInfo tbody,
    #ticketInfo tr,
    #ticketInfo td,
    #ticketInfo th {
        display: block !important;
        width: 100% !important;
    }
    #ticketInfo th {
        padding-top: 8px !important;
    }

    /* --- Custom data table --- */
    table.custom-data,
    table.custom-data tbody,
    table.custom-data tr,
    table.custom-data td,
    table.custom-data th {
        display: block !important;
        width: 100% !important;
    }
    table.custom-data th {
        background-color: transparent !important;
        padding: 6px 0 0 !important;
        font-weight: bold;
    }

    /* --- Thread entries: remove avatar offset --- */
    .thread-entry.avatar {
        margin-left: 0 !important;
    }
    .thread-entry.response.avatar {
        margin-right: 0 !important;
    }
    .thread-entry > .avatar {
        margin-left: 0 !important;
        margin-right: 8px !important;
        width: 32px !important;
        vertical-align: middle;
    }
    .thread-entry.response > .avatar {
        margin-right: 0 !important;
        margin-left: 8px !important;
    }

    .thread-entry.avatar .header:before,
    .thread-entry.avatar .header:after {
        display: none !important;
    }

    .thread-event {
        margin-left: 0 !important;
    }
    .thread-event .description {
        margin-left: 0 !important;
        padding-left: 8px !important;
        width: calc(100% - 40px) !important;
    }

    #ticketThread::before {
        display: none !important;
    }

    .thread-body .attachment-info {
        width: 100% !important;
        margin-right: 0 !important;
        margin-bottom: 4px;
    }

    .freetext-files .file {
        width: 100% !important;
    }

    /* --- Reply form --- */
    #reply textarea {
        width: 100% !important;
        min-height: 100px;
    }

    /* --- Buttons: full width, touch-friendly --- */
    .button,
    input[type="submit"],
    input[type="button"],
    button[type="submit"] {
        width: 100% !important;
        max-width: 100% !important;
        min-height: 44px;
        font-size: 16px !important;
        padding: 10px 16px !important;
        margin: 6px 0 !important;
    }

    .front-page-button .button {
        width: 100% !important;
        padding: 12px 16px !important;
    }

    /* --- Pagination --- */
    #pagination li {
        float: none !important;
        display: inline-block;
    }

    /* --- Login --- */
    .login-box {
        padding: 10px !important;
    }
    .external-auth-name {
        width: auto !important;
    }

    /* --- Footer --- */
    #footer {
        font-size: 11px;
        padding: 8px !important;
    }
    #footer #poweredBy {
        width: auto !important;
        text-indent: 0 !important;
        height: auto !important;
        font-size: 10px;
    }

    /* --- Header p (account info bar) --- */
    #header p {
        width: auto !important;
        max-width: 100% !important;
    }
}


/* ===================================================================
   Layer 3 — Small phone (max-width: 400px)
   Further tightening for very narrow screens.
   =================================================================== */
@media screen and (max-width: 400px) {
    #header #logo img {
        max-width: 130px !important;
    }

    #nav li a {
        font-size: 14px !important;
        padding: 10px 12px 10px 36px !important;
    }

    #content {
        padding: 8px 6px !important;
        margin: 0 4px !important;
    }
}